PRIVACY POLICY

1.1 This privacy policy (“Privacy Policy”) regulates the processing of personal data on the platform created and maintained by KingsWin Online OÜ, with registration code 11535738, (“Goldenstar Casino” or “we”, “us”, “us”). The Platform is available on the Goldenstar Casino website https://goldenstar-casino.com/ (“Website”). The Privacy Policy is part of the goldenstar-casino.com/ Terms and Conditions, which can be found on the Goldenstar website).
1.2 If you do not agree with the Privacy Policy, please do not use the website.
1.3 Please read the following rules carefully before using the Goldenstar Casino Services. By using the Service, you agree to the terms of the Privacy Policy and the general Goldenstar Casino Terms and Conditions.
1.4 Goldenstar Casino Online (“we”, “us”, “us”) respects your privacy and is committed to protecting it. The following Privacy Policy principles describe exactly how Goldenstar Casino Online uses the information and data provided by the player (“you”, “you”, “your”). We undertake to process any information transmitted to us or sent in any other way (via our website, through the player's registration form or in any other way) in accordance with the privacy agreement outlined here.

2.1 The data controller is KingsWin Online OÜ (registered code: 11535738).
2.2 You can contact Goldenstar Casino Online OÜ by email at the email address [email protected] or by sending a letter by regular mail to the address 10138, Eesti, Tallinn, Kesklinna linnaosa, Veskiposti 2-1002.
2.3 Purpose of information use: We may use your personal information and data for the following purposes:

1. To create and manage an account
2. To process deposits and withdrawals and bets
3. To respond to your information requests
4. To comply with our legal obligations
5. To make promotional offers
6. To provide game service
7. To provide customer service
8. To advertise products and services
9. To inform you about software and/or service updates

3.1 Goldenstar Casino Online collects information about you and your actions in the Goldenstar Casino environment. Personal information is any information about you and it can be your name, address, date of birth, payment method details and any other information you want to disclose.

3.2 Goldenstar Casino Online collects the following information about you: your e-mail address, full name, address (house, apartment, city, country, postal code), phone number, IP address, information log about account confirmation, account creation time, account deletion time, linked addresses, password matches, 2FA secret key, addresses related to payment method, payment history.

3.3 Full name, address (house, apartment, city, country, postal code) and IP address are used for payment verification purposes. Based on the IP address and phone number, the location of the player is determined, which is necessary to fulfill the following reporting rules.

3.4 Goldenstar Casino Online collects certain background information, for example, server log information about your web browser in case of an attack aimed at providing the service. In this case, the IP address is also saved.

3.5 The rest of the data (e-mail address, account confirmation log information, account creation date, account deletion date, shared linked addresses, password matches, 2FA private key, payment method addresses, payment history) are mandatory for the operation of the service.

3.6 If any of the above information is missing, you cannot use the service.

3.7 Goldenstar Casino Online takes into account whether you have given your permission to send direct advertising emails.

4.1 Goldenstar Casino Online protects your personal information based on current legislation and the Data Protection Act. All data is used only with standardized encryption tools to prevent any unauthorized access to the data.

• 4.1.1 We may share personal information with our partner companies and our trusted business partners (including payment intermediary institutions), and the information is only used in connection with our brand and in connection with service provision.
• 4.1.2 When opening an account in our environment, we may use third-party services, including the services of entities that issue credit reports, to obtain information about the customer's identity, age and financial status in order to prevent money laundering.
• 4.1.3 We also make inquiries to identify the identity and may disclose information about the use of the customer's account at any time to the relevant authorities (including the Estonian Tax and Customs Board), security organizations and any other third parties that deal with fraud and money laundering prevention.
• 4.1.4 Goldenstar Casino Online will not disclose information about the customer to third parties without the customer's consent, except for supervisory units, accountants and in cases where charges have been filed against the customer based on the law.

4.2 The customer agrees that Goldenstar Casino Online may use third parties to process personal information for the purpose of enabling our Website and services.

4.3 Goldenstar Casino Online does not currently or in the future sell the customer's personal information to anyone.

5.1 Goldenstar Casino Online may contact the customer directly from time to time to obtain the necessary additional information about the customer.

6.1 Goldenstar Casino Online stores the customer's personal information only for the purposes and to the extent prescribed by law. Goldenstar Casino Online will retain location-related information (including address and IP address) for a period of time prescribed by law.

6.2 Background information such as IP addresses and information stored about the web browser will be deleted 90 days after the information was stored.

6.3 The customer can delete the rest of the data himself if he wishes.

7.1 We use cookies to collect information from the web server about the use of the website by the client under the aforementioned conditions. Our partners and advertising providers may also use cookies over which we have no control.

7.2 We may collect information about the devices you use to use the website. The corresponding information may include your IP address and your domain name, your device's operating system data, web browser, the web page you visited before visiting our page, etc.

8.1 Goldenstar Casino Online from time to time sends customers campaign offers and information directly related to the services provided by Goldenstar Casino Online. The customer can opt out of these offers by notifying Goldenstar Casino Online electronically or by writing to us.

The Internet is a global environment, and the collection and processing of data on the Internet involves the movement of data through international channels. Some data processing intermediaries may also be located outside the European Economic Area. Customer data is only sent through countries that ensure an adequate level of legal data protection. Accordingly, if the customer uses our website and is in electronic communication with us, the customer agrees that we will use his data in the aforementioned manner.

10.1 We reserve the right to share your personal information and betting history in our possession with the legislature, with gambling supervision organizations and other authorities, including the police, in the event that we discover fraud or suspect money laundering or use of other unfair gaming centers in order to respond to the relevant authorities in Estonia to the regulations established by.

10.2 In order to ensure continuity in the fulfillment of the legal and regulatory requirements set for the Goldenstar Casino Online gaming environment and for the sake of spreading risks within the gaming environment, we store the customer's information for a certain period of time after the customer's account is closed (usually no longer than seven years). Information is stored in accordance with the privacy agreement described here.

11.1 Ensuring the safety of children and young people is very important to Goldenstar Casino Online. Goldenstar Casino Online does not allow anyone under the age of 21 to open an account. If, after registration, it turns out that the customer has registered an incorrect date of birth and is younger than 21 years old, we will immediately close his account and delete all personal information about him.

11.2. There are many state-of-the-art solutions that help parents monitor their children's online activities and restrict access to inappropriate sites. Net Nanny software www.netnanny.com protects children from inappropriate content on the Internet. CyberSitter software www.cybersitter.com allows parents to add unwanted web addresses to the list of blocked web pages.

1. Right to accessibility
GDPR gives the customer the right to have access to the information we have about the customer. If the customer wants to receive the corresponding information, he must send a corresponding request to the email address [email protected]. In the case of any information request, we are also obliged to identify the customer's identity in advance. Once we have established that the person making the request is the account holder, we will send the customer a copy of the document containing their details. If the customer's request for information is very voluminous or obviously unfounded, we may ask for a fee or refuse to fulfill the request.

2. The right to change data
The customer has the right to change his data at any time if it is incomplete or incorrect. To change the data, the customer must contact us. To do this, you should send us an email at [email protected].

3. The right to data deletion
The customer has the right to request the deletion of his personal data by sending a corresponding request to the email address [email protected]. If the customer's personal information is used to fulfill the purposes stipulated by law (for example, to ensure that a player who has self-banned his account cannot play games during the prescribed period), Goldenstar Casino Online may be obliged to retain the data.

4. The right to prohibit the use of data
In certain cases, the customer has the right to require us to limit the use of his personal data.

5. Right to withdraw consent
In certain cases, the customer has the right to withdraw his consent to the use of his personal data by sending us a corresponding notification to the email address [email protected].

6. Right to portability of personal data
As of May 25, 2018, the customer has the right to request the personal data disclosed by him to us and use them to use other services. If Goldenstar Casino Online intends to use the customer's personal data for purposes other than those originally intended, Goldenstar Casino Online will inform the customer beforehand.

7. The right to demand the suspension of data processing
At any time, the customer has the right to demand that the processing of his personal data be stopped.

8. Rights in relation to automation
The customer is protected against automated decision-making.

9. The right to submit a complaint to the data protection supervisory unit
The client has the right to submit a complaint to the monitoring organization in accordance with the above for the protection of his rights. The customer can find detailed information about filing a complaint on the website of the Estonian Data Protection Authority (AKI) http://www.aki.ee/et or on the website of the European Data Protection Supervisory Organization https://edps.europa.eu/

13.1 Data processing and storage takes place on the servers of the backend system provider of the website on the territory of the European Union.

13.2 Goldenstar Casino Online does not transfer data to third parties

14.1 Goldenstar Casino Online reserves the right to change this privacy policy at any time. Changes will take effect immediately after they are published on the goldenstar-casino.com website.

14.2 Goldenstar Casino Online advises the customer to review our privacy policy from time to time to be aware of possible changes.

14.3 If the customer does not agree to the changes to the privacy policy, he must stop using the website and services.

15.1 The privacy policy outlined here and the requirements arising from it are subject to the legislation of the Republic of Estonia.

15.2 Any disputes related to the protection of personal data shall be resolved through negotiations. In the event that the parties cannot reach an agreement, the customer has the right to file a complaint with the Estonian Data Protection Inspectorate, Väike-Ameerika 19, 10129 Tallinn, Estonia, or to sue in court.

15.3 In the event that a dispute requires legal intervention, it will be resolved in Harju County Court based on the laws of the Republic of Estonia.

15.4 The aforementioned does not deprive the customer of his rights before the law.

16.1 If the customer has comments, questions or other inquiries related to what is stated in this privacy policy, and/or any customer data changes, please contact us via the email address [email protected] or using the contact form on the goldenstar-casino.com/ website.

Updated: 29/05/2018